National Accommodation, Recreation, and Tourism Accreditation Incorporated

ABN: 98 968 012 792

NARTA Accreditation Criteria

Accreditation Criteria


Key Areas considered in this Accreditation process.

  • Business Details
    • Approvals - Occupancy & pools.
    • Licences - vehicles, music & video.
    • Registrations - accommodation & food premises.
  • Insurances
    • Public Liability.
    • Workers Compensation.
    • Property & Business Interruption.
    • Sub-contractors insured.
  • Buildings & Facilities
    • Drinking water.
    • Fire protection and electrical, plumbing & gas supplies.
    • Size of sleeping quarters.
    • Bunk bed compliance.
    • Maintenance.
  • Health & Hygiene
    • Food safety.
    • Cleaning practices.
    • Seld-cater groups.
    • Garbage disposal.
  • Child Protection
    • Child protection policy/procedures.
    • Pre-employment checks.
    • Contractor checking.
    • Induction & trailing.
    • Reporting systems.
  • Recreational Activities
    • Inspection & maintenance of structures.
    • Risk Management Plans (RMP).
    • Swimming pool safety & maintenance.
  • Adventure Activities
    • Inspection & maintenance of structures.
    • Off-site activities.
    • Risk Management Plans.
    • Activity leader qualifications & training.
    • Ongoing training.
    • Recording of equipment usage.
    • Use of activity Standard Operating Procedures (SOP).
  • Risk Management
    • Whole site RMP.
    • Injury/incident recording.
    • Emergency Management Plan.
    • WHS Policy & staff training.
    • Hazardous goods.
    • Safety briefings.
    • Risks at other sites.
    • First aid kits & training.
  • HR & Environmental Management
    • Employment contracts & policies.
    • Storage of confidential information.
    • Superannuation & award payments.
    • Document version control.
    • Training of staff/volunteers in operational procedures.
    • Environmental management.
  • Customer Service & Compliance
    • Booking procedures.
    • Injury/incident recording.
    • Income & expenditure recording.
    • Data storage & cyber security.
    • Advertising.

Code of Ethics

The principles of this Code are expressed in broad statements to guide ethical decision-making. All organisations seeking accreditation are expected to comply with the following Code of Ethics.

Organisations undertake to:

  • Uphold a high standard of business ethics and customer service at all times.
  • Obey all legal requirements, and "good practices" relating to the industry, such as insurance, licenses, land and water approvals / permits, industry qualifications etc.
  • Protect the natural environment and ensure that all practices follow minimal impact guidelines.
  • Protect the safety and welfare of staff and participants at all times, through detailed risk minimisation strategies.
  • Treat all people; clients, co-workers, competitors and the general public, with professionalism, equity and integrity.
  • Protect staff and client rights to privacy and confidentiality with respect to information sought or received.
  • Treat co-workers and other colleagues with respect, fairness and good faith, and advocate conditions of employment that safeguard the rights and welfare of all employees.
  • Strive for excellence in the profession by maintaining and enhancing your own knowledge and skills & by encouraging the professional development of co-workers.